Use and Benefits of your Resort Credits

The Villa Group Resorts takes pride in giving our guests more, that’s why if you purchase one of our promotions, it includes resort credit. What is resort credit? Well, we’ll tell you exactly that and answer the question, “What can resort credit be used for?” when staying at Villa La Estancia Riviera Nayarit. Be sure to read through to the end to be well informed about some usage restrictions also.

Resort credit, as the name suggests, is money that can only be spent at the resort, but how and on what? It's extremely easy! Guest consumptions are usually charged to their rooms, so at the end of your stay, your resort credit reduces the cost of certain premium items and hotel extra services.

What can resort credits be used for?

If you’ve already stayed at Villa La Estancia Riviera Nayarit, you know about our high-quality hotel and its amenities. However, some items and services are considered premium. This includes some food, wines, spirits, and extra hotel services that are at your disposal should you need them. The Villa Group Resorts resort credit can be used to pay for premium food and beverages, selected spa services, laundry, and dry cleaning services, in-room phone calls, and Kids’ Club.

Premium Food and Beverages

Use your resort credits to purchase those items on the menu that have additional costs. Premium dishes with deluxe ingredients, such as fine cuts of meat, lobster, and more. There are also a number of premium bottles of wine and beverages, as they are made in some of the most renowned places around the world.

Take advantage of your resort credit and indulge in the finer things in life. You deserve a treat! All premium food and beverages are properly marked on the menus at our restaurants. When in doubt, ask your waiter if what you fancy can be covered with your resort credit.

Spa Services

Villa Estancia Riviera Nayarit features the best spa in Nuevo Vallarta. Awarded multiple awards on countless occasions. Tatewari Spa has long been ranked first among the spas in Nuevo Vallarta based on Tripadvisor and other rankings. This is not only due to its lavish facilities but also to the unsurpassed quality of its services and treatments. One of the best ways you can enjoy your resort credit is to pay for selected spa services. Let our expert therapists take you to a degree of relaxation you've never imagined.

Hotel Extra Services

The Villa Group Resorts prides itself in providing guests with all the amenities they may need during their vacation. By staying with us, you can enjoy your whole vacation without ever leaving the hotel, as you’ll find everything here.

Other ways to take advantage of your resort credit is to pay for certain extra hotel services such as laundry and dry cleaning, calls made from the room phone, and Kids’ Club. Enjoy these extra amenities!

Now that you know what resort credit is and how you can use it, it's important that you also know what it won't cover. You can't use it to pay for mini-bar consumption in your room, shopping at Palmita Market, Delicatessen, or food from the room service menu. You also cannot choose to tip with it.

In addition, please note that resort credits are non-refundable and non-redeemable for cash. You cannot transfer it to other guests nor save it for your next visit, so we recommend that you use it in its entirety during your stay. With so many good options, it shouldn't be hard for you.

When you’re checking out, any resort credit you have in your favor will be used to cover some of your additional charges. These policies defining what the resort credit may be used for are not exclusive to Villa La Estancia Riviera Nayarit. They are the same at all The Villa Group Resorts, so you know how to make the most of this benefit when you stay at any of our hotels.